We rebuild the ITSM capabilities your team actually uses — purpose-built with agentic AI, hosted in your AWS environment, fully under your control.
Interactive Cost Calculator
Save $4,097,411 over 5 years
Based on build estimate of $400K–$800K
Current Cost with ServiceNow
- Annual license$600,000
- Implementation (Year 1)$1,500,000
- Annual maintenance$108,000
- Annual integration$75,000
- Annual escalation rate10%
- 5-year projected total$6,197,411
Moonshot Alternative
- One-time build$400K–$800K
- Annual AWS hosting$180,000
- Annual AgentOps$120,000
- 5-year projected total$2,100,000
What You're Really Paying For
| Feature | Used by Most Teams? | Agent-Replaceable? |
|---|---|---|
| Incident Management | ||
| Change Management | ||
| Problem Management | ||
| Service Catalog | ||
| CMDB | ||
| IT Asset Management | ||
| Now Assist AI | ||
| Virtual Agent | ||
| Predictive Intelligence | ||
| Performance Analytics |
Most enterprises use 5 of 10 features but pay for all of them.
What We Build Instead
Incident Triage Agent
Automatically categorizes, prioritizes, and routes incidents to the right teams
Change Management Agent
Evaluates change requests, assesses risk, and manages approval workflows
Service Catalog Agent
Processes service requests, provisions resources, and tracks fulfillment
Asset Tracking Agent
Monitors IT asset inventory, lifecycle status, and compliance
Knowledge Base Agent
Surfaces relevant solutions, auto-generates articles, and maintains documentation
SLA Monitoring Agent
Tracks SLA compliance, predicts breaches, and triggers escalation workflows
Built on AWS
Key Differentiators
- Runs in your VPC — no shared tenancy
- Data stays in your environment at all times
- Full audit trail for every agent action
- Policy-as-code governance and compliance controls
TCO Comparison at 1,000 Users
| ServiceNow | Moonshot | |
|---|---|---|
| Year 1 Total | $4.5M | $900K |
| 3-Year Total | $7.9M | $1.5M |
| 5-Year Total | $12.1M | $2.1M |
| Ownership | Vendor-owned | You own it |
| Runs in Your VPC | No | Yes |
| Annual Price Increases | 10%+ | $0 |
| Customization | Limited / expensive | Unlimited |
| Compliance | Vendor-dependent | Your controls |
| Exit Cost | High | $0 |
Migration Timeline
Discovery
Audit current usage, integrations, and data flows. Identify the features your teams actually use.
Design
Architect the agentic replacement. Define agent boundaries, data models, and AWS services.
Build
Develop, integrate, and iterate on the purpose-built solution in your AWS environment.
Test & Cutover
Parallel run, data migration, user acceptance testing, and production cutover.
AgentOps
Continuous monitoring, optimization, and evolution of your agentic applications.