We rebuild the ITSM capabilities your team actually uses — purpose-built with agentic AI, hosted in your AWS environment, fully under your control.
Interactive Cost Calculator
Save $3,230,520 over 5 years
Based on build estimate of $300K–$600K
Current Cost with BMC Helix
- Annual license$510,000
- Implementation (Year 1)$1,275,000
- Annual maintenance$91,800
- Annual integration$75,000
- Annual escalation rate8%
- 5-year projected total$5,180,520
Moonshot Alternative
- One-time build$300K–$600K
- Annual AWS hosting$180,000
- Annual AgentOps$120,000
- 5-year projected total$1,950,000
What You're Really Paying For
| Feature | Used by Most Teams? | Agent-Replaceable? |
|---|---|---|
| Incident Management | ||
| Change Management | ||
| Problem Management | ||
| Service Desk | ||
| CMDB | ||
| ITAM | ||
| Digital Workplace | ||
| BMC Helix GPT |
Most enterprises use 5 of 8 features but pay for all of them.
What We Build Instead
Incident Triage Agent
Classifies, prioritizes, and routes incidents with automated initial diagnosis
Change Management Agent
Manages change requests, impact assessments, and approval workflows
Service Desk Agent
Handles service requests, provides self-service options, and manages ticket queues
Asset Management Agent
Tracks IT assets, manages inventory, and monitors license compliance
Knowledge Agent
Maintains knowledge articles, suggests solutions, and learns from resolution patterns
Built on AWS
Key Differentiators
- Runs in your VPC — no shared tenancy
- Data stays in your environment at all times
- Full audit trail for every agent action
- Policy-as-code governance and compliance controls
TCO Comparison at 1,000 Users
| BMC Helix | Moonshot | |
|---|---|---|
| Year 1 Total | $3.8M | $750K |
| 3-Year Total | $6.7M | $1.4M |
| 5-Year Total | $10.1M | $1.9M |
| Ownership | Vendor-owned | You own it |
| Runs in Your VPC | No | Yes |
| Annual Price Increases | 8%+ | $0 |
| Customization | Limited / expensive | Unlimited |
| Compliance | Vendor-dependent | Your controls |
| Exit Cost | High | $0 |
Migration Timeline
Discovery
Audit current usage, integrations, and data flows. Identify the features your teams actually use.
Design
Architect the agentic replacement. Define agent boundaries, data models, and AWS services.
Build
Develop, integrate, and iterate on the purpose-built solution in your AWS environment.
Test & Cutover
Parallel run, data migration, user acceptance testing, and production cutover.
AgentOps
Continuous monitoring, optimization, and evolution of your agentic applications.