Privacy Policy

Introduction

Tactical Edge AI (“Tactical Edge,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites and use our services.

This policy applies to tacticaledgeai.com and all affiliated products and services, including prospectory.ai and connectory.ai. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

Data We Collect

Information You Provide Directly

• Name, email address, phone number, and company name submitted through contact forms
• Account registration details when signing up for our products
• Communication content when you contact us via email or support channels
• Payment and billing information for paid services
• Professional details provided in connection with consulting engagements

Information Collected Automatically

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, click patterns, referring URLs)
• IP address and approximate geographic location
• Cookies and similar tracking technologies (see our Cookie Policy for details)
• Log data from our servers and application performance monitoring

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: Processing necessary to perform a contract with you or to take steps at your request before entering into a contract, including delivering our products and services.
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as marketing communications or optional analytics.
• Legitimate Interest: Processing necessary for our legitimate interests (e.g., improving our services, security monitoring, fraud prevention), provided those interests are not overridden by your fundamental rights and freedoms.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

• Account data: Retained for the duration of your account and up to 30 days after account deletion.
• Contact form submissions: Retained for up to 24 months unless a business relationship is established.
• Usage and analytics data: Retained for up to 26 months in aggregated or anonymized form.
• Financial records: Retained as required by applicable tax and accounting regulations (typically 7 years).
• Legal hold data: Retained as long as required for legal proceedings or regulatory obligations.

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your jurisdiction.

When we transfer personal data outside the European Economic Area (EEA), United Kingdom, or other regions with data transfer restrictions, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms, to ensure your data receives an adequate level of protection.

Your Rights Under GDPR

If you are located in the European Economic Area or the United Kingdom, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data under certain circumstances.
• Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Restrict Processing: Request that we limit the processing of your personal data.
• Right to Object: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, contact our Data Protection Officer at privacy@tacticaledgeai.com. We will respond within 30 days.

Your Rights Under CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected, the sources of collection, and the purposes for which it is used.
• Right to Delete: Request deletion of the personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: Direct us not to sell your personal information. We do not sell personal information as defined under the CCPA.
• Right to Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment.

To submit a verifiable consumer request, contact us at privacy@tacticaledgeai.com.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
• Role-based access controls and the principle of least privilege
• Regular security audits and vulnerability assessments
• Employee security awareness training
• Incident response and breach notification procedures
• Secure development lifecycle practices

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information promptly. If you believe that a child under 16 has provided us with personal data, please contact us at privacy@tacticaledgeai.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page. For significant changes, we may provide additional notice, such as an email notification or a prominent announcement on our websites. We encourage you to review this policy periodically.